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Get a 5-star career

Gain broad and well-rounded training in food and beverage operations, event management, front office operations and supervision of staff. Learn the principles behind financial management, legal compliance, and sales and marketing as they relate to the hospitality sector. You’ll graduate with a broad range of practical and managerial skills that will secure your future job prospects in the competitive hospitality job market. Course details

Industry endorsed

University Pathways

Student satisfaction

LOCATION/S

Cairns, Cannonvale (Whitsunday), Gold Coast - Southport, Mooloolaba, South Bank, Toowoomba, Townsville (Pimlico)

Key dates and info

DURATION

Course details

+61 7 3244 5100

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How to enrol

Wah Yudi

Diploma of Hospitality

I love the teachers at TAFE Queensland because they are full of experience. They are very passionate about their industry and very caring. Because English is my second language it makes a difference. You really get the support you need at TAFE Queensland as well as lots of flexibility. I would totally recommend TAFE Queensland to people from all over the globe because it is the best.

Wah Yudi
Diploma of Hospitality
TAFE Queensland Brisbane



Combine study with an amazing lifestyle

Diego, Diploma of Business and Commerce

After visiting Australia in 2012 Diego decided to come back to study business at TAFE Queensland. In the future, he hopes to continue these studies at university. He enjoys living on the Gold Coast and spends his spare time surfing, bike riding, and visiting the regions’ world famous theme parks.

Study Hospitality and Tourism at TAFE

Get a 5 star career

Get the edge you need to quickly progress through the ranks in the tourism and hospitality industry. Gain valuable office, marketing and business writing skills; learn how to manage staff rostering, budgeting and finances; and get experience in live service and supervisory roles in our training restaurant.

Explore your passion while you explore Australia

Natalie, Diploma of Fitness

Natalie followed her passion for travel and fitness all the way from Sweden to the East Coast of Australia. She's already started working in the industry as a group exercise leader and is taking a learn-to-surf class as part of her studies.



Start your international study journey today

Wah Yudi, Diploma of Hospitality

After travelling throughout Australia Wah decided to settle in what he considers Australia’s most liveable city, Brisbane. After pursuing his love of hospitality at TAFE Queensland he plans on returning to Bali to run his own café and share the knowledge he’s learnt with others.

Launch your global career in Australia

Lisa, Diploma of Nursing

Lisa decided to follow in the footsteps of her sister to become a nurse. Once she completes her nursing diploma at TAFE Queensland North, Lisa plans on working as an Enrolled Nurse while completing her Bachelor of Nursing to become a fully qualified Registered Nurse.

Key dates

Provider CRICOS/RTO Code Program CRICOS Code Location Workload Delivery Key Date

TAFE Queensland Brisbane

CRICOS 03020E | RTO 0275

091046K South Bank Full Time Classroom 10/07/2017
12/09/2017
29/01/2018
09/07/2018
29/01/2019
08/07/2019
28/01/2020

TAFE Queensland Gold Coast

CRICOS 03037G | RTO 0083 

091049G Southport Full Time Classroom 03/07/2017
29/01/2018
16/07/2018
29/01/2019
15/07/2019
28/01/2019

TAFE Queensland North

CRICOS 02012B | RTO 0542

091002M Cairns
Townsville (Pimlico)
Cannonvale
Full Time Classroom 10/07/2017
29/01/2018
16/07/2018
04/02/2019
15/07/2019
03/02/2020

TAFE Queensland East Coast

CRICOS 02004B | RTO 0418

091000B Mooloolaba Full Time Classroom 10/07/2017
29/01/2018
16/07/2018
29/01/2019
15/07/2019
28/01/2020

TAFE Queensland South West

CRICOS 02011C | RTO 0526

091001A Toowoomba Full Time Classroom

10/07/2017
29/01/2018
16/07/2018
29/01/2019
15/07/2019
28/01/2020

Entry requirements

  • English Language Proficiency: IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Immigration and Border Protection.  For more information visit Department of Immigration and Border Protection - Welfare Requirements For Student Visa Applicants under 18.

Location/s

Cairns
Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Cannonvale (Whitsunday)
Shute Harbour Road
Cannonvale QLD 4802

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Mooloolaba
34 Lady Musgrave Drive
Mountain Creek QLD 4557

South Bank
Ernest Street
South Brisbane QLD 4101

Toowoomba
100 Bridge Street
Toowoomba QLD 4350

Townsville (Pimlico)
Cnr Hugh Street & Fulham Road
Pimlico
Townsville QLD 4812

Resources required

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system Connect and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Courses may require different resources, depending on your study location.

TAFE Queensland Gold Coast:

There is a set uniform to be purchased.  A representative from our supplier Totally Workwear will be available at Orientation. At this time you will be sized and orders made with payment directly with our supplier. If you do not attend the Orientation day, you will be responsible for making your own arrangements directly with the supplier, Totally Workwear within seven days of the scheduled Orientation day.

Students will be required to purchase the following:

  • compulsory black business shirt with TAFE logo (from Totally Workwear).  Approximate cost is $48.00 per shirt.  The purchase of 2 shirts is recommended.
  • Black business style pants (male and female) (leggings and/or tights will not be accepted) or a black knee length business style skirt. These can be purchased from your preferred outlet or through our supplier Totally Workwear.
  • Black enclosed leather non-slip shoes.
  • It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online systems, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at a number of TAFE Queensland locations.
  • Students are required to have a valid and appropriate email address. 
  • Please provide your own personal stationery.
  • Students require the following textbooks: 'Management' 5th edition by Kris Cole and 'Front Office Skills' by Vivienne O'Shennessy.  These books can be obtained through most bookstores.
  • It is recommended that students have access to a reliable internet connection to access online studies and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

TAFE Queensland North:

Uniforms are to be worn at all times during practical services/functions, plus during any/all excursions. This ensures that our students are recognised by Industry as highly employable graduates with impeccable standards of presentation and dress. The uniform requirements are to be provided by students at their own cost and are as follows:

Cairns campus:
1. Long sleeved black business shirt
2. Long black dress pants
3. Black socks
4. Fully enclosed leather dress shoes with non-slip soles

Townsville (Pimlico) campus:
1. Long sleeved black business shirt
2. Long black dress pants
3. Black socks
4. Fully enclosed leather dress shoes with non-slip soles

Cannonvale (Whitsundays) campus:
1. Long sleeved charcoal dress shirt with TAFE QLD North student logo embroidered (ordered and purchased at Cannonvale (Whitsundays -Campus Reception)
2. Long apron with pocket (ordered and purchased at Cannonvale (Whitsundays) Campus Reception)3. Long black dress pants
4. Black socks
5. Fully enclosed leather dress shoes with non-slip soles

Further information regarding uniform for each campus will be provided at orientation to ensure the uniform meets workplace health and safety requirements and industry standards. These purchases of the above items should only be made after teacher consultation at orientation. 

TAFE Queensland East Coast:

  • Polo shirt with TAFE logo (approx. $40)
  • Black pants (approx. $45)
  • Black leather covered shoes (approx. $30)

TAFE Queensland South West:

  • Personal stationery (pens and paper)
  • Closed-in black shoes (leather)
  • Chef uniform and knife kit (details provided at orientation)

Timetable

Timetables may be available online or may be provided to you at your program orientation.

Your timetable may change every semester and you must be able to manage your commitments to ensure attendance at all your classes.

Timetables will be different across TAFE Queensland locations. This is an example of what a course timetable could look like -  

Monday and Tuesday 8.00 am - 4.45 pm and Wednesday 8.00 am - 12.00 pm.

Or

Wednesday and Thursday 8.00 am - 4.45 pm and Friday 8.00 am - 12.00 pm.

Placement

Some qualifications require students to participate in vocational placement to successfully complete and achieve their TAFE Queensland award. If vocational placement is a course requirement it will be organised by your School/Faculty and you will be provided with all the information you need to prepare. Remember you are responsible for ensuring you have met all the requirements to participate in vocational placement.

TAFE Queensland | Gold Coast:

Industry placement partners include;

  • The Star Entertainment Group
  • Mercure Hotels
  • IHG
  • Pindara Private Hospital
  • Thredbo Alpine Hotel
  • Sea World Gold Coast
  • Crowne Plaza
  • Palazzo Versace
  • QT Hotel
  • Club Southport

Confidentiality
During these placements, you may become familiar with information that is confidential to that workplace (for example financial or business affairs, personal affairs and family background of staff and clients, technical information, trade secrets, know-how, formulae, processes, ideas, and inventions). You must not divulge any confidential information that you become aware of during a placement. Breaches of confidentiality will be considered to be acts of behavioural misconduct and may result in disciplinary action.

Units

To achieve this qualification you will need to complete 28 Units:
Core Competencies: 13
Elective Competencies: 15

TAFE Queensland International

Core Units
UNIT CODE DESCRIPTION TYPE STREAM
BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
AVI4I1508A Monitor and enhance customer service excellence Core
AVI3I1108A Provide quality customer service Core
BSBATSIL503 Manage conflict Core
SITXFIN004A Manage finances within a budget Core
SITXFIN005A Prepare and monitor budgets Core
SITXGLC501 Research and comply with regulatory requirements Core
SITXHRM003A Roster staff Core
SITXHRM005A Lead and manage people Core
SITXMGT001A Monitor work operations Core
SITXMGT006A Establish and conduct business relationships Core
SIFXWHS003 Implement and monitor work health and safety procedures Core

TAFE Queensland Brisbane

Elective Units
UNIT CODE DESCRIPTION TYPE STREAM
SITHFAB307 Provide table service of food and beverage Elective Stage 1
SITHFAB204 Prepare and serve espresso coffee Elective Stage 1
SITHFAB206 Serve food and beverage Elective Stage 1
SITHFAB202 Operate a bar Elective Stage 1
SITXFIN201 Process financial transactions Elective Stage 1
SITHFAB309 Provide advice on food Elective Stage 1
SITHFAB201 Provide responsible service of alcohol Elective Stage 1
SITHIND301 Work effectively in hospitality service Elective Stage 1 & Stage 2
BSBCMM401A Make a presentation Elective Stage 2
BSBITU306A Design and produce business documents Elective Stage 2
SITTTSL305 Process reservations Elective Stage 2
SITTTSL308 Use a computerised reservations or operations system Elective Stage 2
SITHACS303 Provide accommodation reception services Elective Stage 2
BSBWRT401A Write complex documents Elective Stage 2
BSBRES401A Analyse and present research information Elective Stage 2

TAFE Queensland Gold Coast

Elective Units
UNIT CODE DESCRIPTION TYPE STREAM
SITHACS008 Provide accommodation reception services Elective Rooms Division Operations
SITHFAB002 Provide responsible service of alcohol Elective Introduction & Foundation
SITHFAB003 Operate a bar Elective Food & Beverage Operations
SITHFAB004 Prepare and serve non-alcoholic beverages Elective Food & Beverage Operations
SITHFAB005 Prepare and serve espresso coffee Elective Food & Beverage Operations
SITHFAB305 Provide advice on Australian wines Elective Food & Beverage Operations
SITHFAB014 Provide table service of food and beverage Elective Food & Beverage Operations
SITHFAB016 Provide advice on food Elective Food & Beverage Operations
SITHIND004 Work effectively in hospitality service Elective Hospitality Service
SITTTSL010 Use a computerised reservations or operations system Elective Rooms Division Operations
SITXFIN001A Process financial transactions Elective Food & Beverage Operations
SITXFSA001 Use hygienic practices for food safety Elective Introduction & Foundation
SITXHRM004 Recruit, select and induct staff Elective Human Resource Management
SITXHRM005 Manage volunteers Elective Human Resource Management
SITXHRM006 Monitor staff performance Elective Human Resource Management

TAFE Queensland East Coast

Elective Units
UNIT CODE DESCRIPTION TYPE STREAM
SITXFSA101 Use hygienic practices for food safety Elective
SITHFAB201 Provide responsible service of alcohol Elective
SITHFAB202 Operate a bar Elective
SITHFAB203 Prepare and serve non-alcoholic beverages Elective
SITHFAB204 Prepare and serve espresso coffee Elective
SITHFAB015A Prepare and serve cocktails Elective
SITHFAB307 Provide table service of food and beverage Elective
SITHFAB018A Provide silver service Elective
SITHFAB016 Provide advice on food Elective
SITHFAB017A Provide gueridon service Elective
SITHACS202 Prepare rooms for guests Elective
SITHACS302 Conduct night audit Elective
SITHACS303 Provide accommodation reception services Elective
SITTTSL308 Use a computerised reservations or operations system Elective
SITHIND301 Work effectively in hospitality service Elective

TAFE Queensland North

Elective Units and Vocational Placement
UNIT CODE DESCRIPTION TYPE STREAM
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB002 Provide responsible service of alcohol Elective
BSBRES401 Analyse and present research information Elective
BSBITU306 Design and produce business documents Elective
VPC Vocational placement Vocational Placement Scheme

Disclaimer

Not all electives are available at all campuses.

The course cost indicated is for students on an international student visa. If you are visiting Australia on a non-student visa, (e.g. partner visa, working holiday, employer sponsor etc.) please contact us directly for the price applicable to you.

Costs

Location Cost Duration
South Bank, Brisbane $14,000 1 Year
Southport, Gold Coast $15,000 1 Year
Cairns, North $16,000 1 Year
Townsville (Pimlico) North $16,000 1 Year
Cannonvale, North $16,000 1 Year
Mooloolaba, East Coast $14,000 1 Year
Toowoomba, South West $17,000 1 Year

Additional costs

TAFE Queensland East Coast:

  • Books: Estimated cost of $95 AUD.
  • Uniform & Kit List: Estimated cost of $115 AUD.

Outcome

SIT50416 Diploma of Hospitality Management

Job prospects

  • Hospitality Supervisors/Managers
  • Cafe And Restaurant Managers
  • Chef Patissier
  • Front Office Manager
  • Kitchen Manager
  • Restaurant Manager
  • Unit Manager (catering operations)
  • Banquet or Function Manager
  • Chef de Cuisine
  • Executive Housekeeper
  • Gaming Manager
  • Motel Manager
  • Sous Chef

University Pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Our pathway partners include:

Wah Yudi

Diploma of Hospitality

I love the teachers at TAFE Queensland because they are full of experience. They are very passionate about their industry and very caring. Because English is my second language it makes a difference. You really get the support you need at TAFE Queensland as well as lots of flexibility. I would totally recommend TAFE Queensland to people from all over the globe because it is the best.

Wah Yudi
Diploma of Hospitality
TAFE Queensland Brisbane

Apply now

Applying to TAFE Queensland International is easy. You can submit an application at any time, but get in early as positions are limited!
Before you apply, make sure that you check that you meet the specific academic and language requirements for your chosen course.
The application process

To support your application, please supply your supporting documents.
These include:

Read the student rules and refund policy.

Enrolment

If your application is successful, we will send you an Offer of Place letter. To accept it and secure your place in your chosen program, you will need to:

After you have accepted your Offer of Place, you will receive your Confirmation of Enrolment (CoE) and with your CoE you can apply for your student visa. You will need to arrange your student visa before you come to Australia.

Please note that International Orientation day is compulsory. Students must attend the International Orientation Day before commencing their studies with TAFE Queensland.

Orientation

At the beginning of each semester orientation events are hosted across TAFE Queensland locations.

TAFE Queensland recommends you arrive two weeks prior to your course start date to allow time to organise and settle into your accommodation and prepare for your studies.

International Orientation which is usually conducted the week before study commences will help answer many of your questions about studying with TAFE Queensland. This comprehensive orientation covers many important topics including

  • Living in Queensland and understanding our Australian culture

  • Accommodation

  • Banking

  • Transport

  • Student safety

  • Learning support

  • Overseas Student Health Cover (OSHC), insurance and medical needs

  • Student Support Services at TAFE Queensland Brisbane

Program specific orientations are also conducted one week prior to the start of study. This is an opportunity for you to meet your teachers and classmates, get to know your campus, and familiarise yourself with your study schedule.

International Orientation details are emailed to you prior to commencing your studies or they can be accessed via the Orientation Schedule.

 

Last updated on 21 March 2017

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+61 7 3244 5100

Industry endorsed

University Pathways

Student satisfaction

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