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Master the art of hospitality

Reach new heights in the global service industry with a Certificate III in Hospitality. This course will give you the competitive edge as you learn food and beverage service, coffee making, responsible service of alcohol, customer service and restaurant operations. You will learn the skills to work responsibly, independently as well as taking some responsibility for others and provide technical advice and support to a team. This program includes an emphasis on practical skills training and food and beverage through operating a full functional restaurant supplemented with demonstration and theory classes. Graduates go on to use their skills in various work environments including cafes, bars, hotels and restaurants. Course details

Industry endorsed

Student satisfaction

LOCATION/S

Cairns

Key dates and info

DURATION

Course details

+61 7 3244 5100

No matter your question,
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How to enrol

Wah Yudi

Diploma of Hospitality

I love the teachers at TAFE Queensland because they are full of experience. They are very passionate about their industry and very caring. Because English is my second language it makes a difference. You really get the support you need at TAFE Queensland as well as lots of flexibility. I would totally recommend TAFE Queensland to people from all over the globe because it is the best.

Wah Yudi
Diploma of Hospitality
TAFE Queensland Brisbane

Study Hospitality and Tourism at TAFE

Get a 5 star career

Get the edge you need to quickly progress through the ranks in the tourism and hospitality industry. Gain valuable office, marketing and business writing skills; learn how to manage staff rostering, budgeting and finances; and get experience in live service and supervisory roles in our training restaurant.

Launch your global career in Australia

Lisa, Diploma of Nursing

Lisa decided to follow in the footsteps of her sister to become a nurse. Once she completes her nursing diploma at TAFE Queensland North, Lisa plans on working as an Enrolled Nurse while completing her Bachelor of Nursing to become a fully qualified Registered Nurse.

Key dates

Provider CRICOS/RTO Code Program CRICOS Code Location Workload Delivery Key Date

TAFE Queensland North

CRICOS 02012B | RTO 0542

091437F Cairns Full Time Classroom

10/07/2017
29/01/2018
16/07/2018
04/02/2019
15/07/2019
03/02/2020
13/07/2020

Entry requirements

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Immigration and Border Protection.  For more information visit Department of Immigration and Border Protection - Welfare Requirements For Student Visa Applicants under 18.

Location/s

Cairns
Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Resources required

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system Connect and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Courses may require different resources, depending on your study location.

Timetable

Timetables may be available online or may be provided to you at your program orientation.

Your timetable may change every semester and you must be able to manage your commitments to ensure attendance at all your classes.

Timetables will be different across TAFE Queensland locations. This is an example of what a course timetable could look like -  

Monday and Tuesday 8.00 am - 4.45 pm and Wednesday 8.00 am - 12.00 pm.

Or

Wednesday and Thursday 8.00 am - 4.45 pm and Friday 8.00 am - 12.00 pm.

Placement

Some qualifications require students to participate in vocational placement to successfully complete and achieve their TAFE Queensland award. If vocational placement is a course requirement it will be organised by your School/Faculty and you will be provided with all the information you need to prepare. Remember you are responsible for ensuring you have met all the requirements to participate in vocational placement.

Confidentiality
During these placements, you may become familiar with information that is confidential to that workplace (for example financial or business affairs, personal affairs and family background of staff and clients, technical information, trade secrets, know-how, formulae, processes, ideas, and inventions). You must not divulge any confidential information that you become aware of during a placement. Breaches of confidentiality will be considered to be acts of behavioural misconduct and may result in disciplinary action.

Units

To achieve this qualification you will need to complete 15 units:
Core Competencies: 7
Elective Competencies: 8

Customer Service
UNIT CODE DESCRIPTION TYPE
SITXCCS006 Provide service to customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITHIND201 Source and use information on the hospitality industry Core
Operations
UNIT CODE DESCRIPTION TYPE
SITXWHS001 Participate in safe work practices Core
BSBWOR203 Work effectively with others Core
SITXHRM001 Coach others in job skills Core
Cafe
UNIT CODE DESCRIPTION TYPE
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITXFIN001 Process financial transactions Elective
Restaurant
UNIT CODE DESCRIPTION TYPE
SITHFAB014 Provide table service of food and beverage Elective
SITHFAB016 Provide advice on food Elective
Services
UNIT CODE DESCRIPTION TYPE
SITHIND004 Work effectively in hospitality service Core
VPC Vocational placement Vocational Placement Scheme
Bar
UNIT CODE DESCRIPTION TYPE
SITHFAB003 Operate a bar Elective
SITHFAB002 Provide responsible service of alcohol Elective
Cairns and Townsville Elective Stream
UNIT CODE DESCRIPTION TYPE
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
Cannonvale (Whitsunday) Elective Stream
UNIT CODE DESCRIPTION TYPE
SITHFAB001 Clean and tidy bar areas Elective

Disclaimer

Not all electives are available at all campuses.

The course cost indicated is for students on an international student visa. If you are visiting Australia on a non-student visa, (e.g. partner visa, working holiday, employer sponsor etc.) please contact us directly for the price applicable to you.

Costs

Location Cost Duration
Cairns, North $7,000 6 Months

Outcome

SIT30616 Certificate III in Hospitality

Job prospects

  • Bar Attendant
  • Food and Beverage Attendant
  • Function Attendant
  • Hospitality Worker
  • Restaurant Manager
  • Barista
  • Front Office Assistant
  • Gaming Worker
  • Housekeepers
  • Waiter

Wah Yudi

Diploma of Hospitality

I love the teachers at TAFE Queensland because they are full of experience. They are very passionate about their industry and very caring. Because English is my second language it makes a difference. You really get the support you need at TAFE Queensland as well as lots of flexibility. I would totally recommend TAFE Queensland to people from all over the globe because it is the best.

Wah Yudi
Diploma of Hospitality
TAFE Queensland Brisbane

Application Process

Applying to TAFE Queensland International is easy. You can submit an application at any time, but get in early as positions are limited. Follow the steps below to apply to study at TAFE Queensland.

Before you apply

  1. Check the evidence required to apply for your visa

    Before you apply to study at TAFE Queensland, you should check what documents and evidence you will need to provide to the Department of Immigration and Border Protection (DIBP) to support your visa application.

    How to check what evidence you will need to provide to obtain a visa:

    • Visit the Student Visa (subclass 500) page on the DIBP website
    • Scroll down to the Document Checklist Tool
    • Select the country listed on your passport
    • Enter 03020E in the Education Provider CRICOS code field
    • Answer the final question: I am one of the following
    • Click the Display Evidence button
    • Read through the Documentary Evidence List to find out what you will need to submit with your visa application

  2. Review Admissions criteria and key dates

    Some courses require you to meet additional entry requirements eg. Submit a portfolio or artwork with your application. Please check individual course requirements via the Course page.

  3. Prepare your certified supporting documents

    If you are an international student applying directly to TAFE Queensland, you will need to include certified copies of the following documents to support your application:

    • Copy of passport
    • Educational certificate and academic records
    • English language test results

  4. Applying as a mature aged student

    Mature age students (at least 21years of age and with work experience/other qualifications) may be admitted into a program without meeting the formal academic requirements.
    The following documentation is required to support your application:

    • Current CV
    • References on company letterhead from current or previous employers

    Where previous study/employment was conducted in English, submit a certified letter from the educational institution/employer confirming the language of instruction/employment was English.
  5. Under 18 students

    International student visa applicants under the age of 18 will only be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. For more information visit Department of Immigration and Border Protection website.

  6. Submit your application

    Submit your application and supporting documents through TAFE Queensland's online application portal or through a TAFE Queensland Registered Agent who can guide you through the enrolment process.

    Receive your Letter of Offer

    Accepting your Letter of Offer

    Note the expiry date for acceptance.

    • Meet all conditions as outlined in your Letter of Offer and Acceptance
    • Read and agree to the Terms and Conditions of your Letter of Offer and Acceptance
    • Read the International Student Refund Policy
    • Read the TAFE Queensland student rules
    • Pay the tuition fees as stated in your Letter of Offer
    • Pay for Overseas Student Health Cover (OSHC) as stated in your Letter of Offer, or arrange your own OSHC for the duration of your visa.

    Next Step

    Receive your Confirmation of Enrolment (eCoE -required for visa lodgement). You will use this document to apply for your student visa.

    Apply for your visa

    To apply for your student visa, visit the DIBP website and click Apply Now. Follow the steps to create your ImmiAccount and apply for your visa.

    Travel to Queensland and attend Orientation

    Once you have received your student visa, you can travel to Queensland ready to attend the TAFE Queensland International Orientation.

Orientation

At the beginning of each semester orientation events are hosted across TAFE Queensland locations.

TAFE Queensland recommends you arrive two weeks prior to your course start date to allow time to organise and settle into your accommodation and prepare for your studies.

International Orientation details are emailed to you prior to commencing your studies or they can be accessed via the Orientation Schedule.

Program specific orientations are also conducted one week prior to the start of study. This is an opportunity for you to meet your teachers and classmates, get to know your campus, and familiarise yourself with your study schedule. 

Last updated on 11 April 2017

Talk to us

+61 7 3244 5100

Industry endorsed

Student satisfaction

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