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Take your hospitality career further

The Certificate III and Diploma of Hospitality will give you the skills to work in a range of operational positions within the hospitality industry. The course includes practical skills in food and beverage service, front office skills, communication, managing quality customer service, workplace coaching, managing diversity, finance management and establishing effective business relationships. You will also gain the understanding the role and responsibilities of leaders and managers in hospitality environment.  Possible career outcomes include front office supervisor, food and beverage supervisor and restaurant supervisor.
  Course details

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LOCATION/S

Cairns

Key dates and info

DURATION

Course details

+61 7 3244 5100

No matter your question,
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How to enrol

Wah Yudi

Diploma of Hospitality

I love the teachers at TAFE Queensland because they are full of experience. They are very passionate about their industry and very caring. Because English is my second language it makes a difference. You really get the support you need at TAFE Queensland as well as lots of flexibility. I would totally recommend TAFE Queensland to people from all over the globe because it is the best.

Wah Yudi
Diploma of Hospitality
TAFE Queensland Brisbane

Launch your global career in Australia

Lisa, Diploma of Nursing

Lisa decided to follow in the footsteps of her sister to become a nurse. Once she completes her nursing diploma at TAFE Queensland North, Lisa plans on working as an Enrolled Nurse while completing her Bachelor of Nursing to become a fully qualified Registered Nurse.

Study Hospitality and Tourism at TAFE

Get a 5 star career

Get the edge you need to quickly progress through the ranks in the tourism and hospitality industry. Gain valuable office, marketing and business writing skills; learn how to manage staff rostering, budgeting and finances; and get experience in live service and supervisory roles in our training restaurant.

Key dates

Provider CRICOS/RTO Code Program CRICOS Code Location Workload Delivery Key Date

TAFE Queensland North

CRICOS 02012B | RTO 0542

091002M
091437F
Cairns Full Time Classroom 10/07/2017
29/01/2018
16/07/2018
04/02/2019

Entry requirements

  • English Language Proficiency: IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 10 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Immigration and Border Protection.  For more information visit Department of Immigration and Border Protection - Welfare Requirements For Student Visa Applicants Under 18.

Location/s

Cairns
Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Resources required

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system Connect and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Courses may require different resources, depending on your study location.

Timetable

Timetables may be available online or may be provided to you at your program orientation.

Your timetable may change every semester and you must be able to manage your commitments to ensure attendance at all your classes.

Timetables will be different across TAFE Queensland locations. This is an example of what a course timetable could look like -  

Monday and Tuesday 8.00 am - 4.45 pm and Wednesday 8.00 am - 12.00 pm.

Or

Wednesday and Thursday 8.00 am - 4.45 pm and Friday 8.00 am - 12.00 pm.

Placement

Some qualifications require students to participate in vocational placement to successfully complete and achieve their TAFE Queensland award. If vocational placement is a course requirement it will be organised by your School/Faculty and you will be provided with all the information you need to prepare. Remember you are responsible for ensuring you have met all the requirements to participate in vocational placement.

Confidentiality
During these placements, you may become familiar with information that is confidential to that workplace (for example financial or business affairs, personal affairs and family background of staff and clients, technical information, trade secrets, know-how, formulae, processes, ideas, and inventions). You must not divulge any confidential information that you become aware of during a placement. Breaches of confidentiality will be considered to be acts of behavioural misconduct and may result in disciplinary action.

Units

Diploma of Hospitality Management:

To achieve this qualification you will need to complete 28 units:
Core Competencies: 13
Elective Competencies: 15 

Certificate III in Hospitality:

To achieve this qualification you will need to complete 15 units:
Core Competencies: 7
Elective Competencies: 8

Diploma of Hospitality Management Units
UNIT CODE DESCRIPTION TYPE
BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXHRM002 Roster staff Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core
VPC Vocational placement Vocational Placement Scheme
Certificate III in Hospitality Core and Elective Units
UNIT CODE DESCRIPTION TYPE
BSBWOR203 Work effectively with others Core
SITHIND201 Source and use information on the hospitality industry Core
SITHIND301 Work effectively in hospitality service Core
AMPR105 Provide service to customers Core
SITXCOM201 Show social and cultural sensitivity Core
SITXHRM301 Coach others in job skills Core
SITXWHS101 Participate in safe work practices Core
VPC Vocational placement Vocational Placement Scheme
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB002 Provide responsible service of alcohol Elective

Disclaimer

Not all electives available at all campuses.

The course cost indicated is for students on an international student visa. If you are visiting Australia on a non-student visa, (e.g. partner visa, working holiday, employer sponsor etc.) please contact us directly for the price applicable to you.

Costs

Location Cost Duration
Cairns, North    
Diploma of Hospitality Management $13,000 1 Year
Certificate III in Hospitality $7,000 6 Months

Outcome

SIT50416, SIT30616 Diploma of Hospitality Management / Certificate III in Hospitality

Job prospects

  • Banquet or Function Manager
  • Barista
  • Front Office Manager
  • Hospitality Supervisors/Managers
  • Restaurant Supervisor
  • Bar Attendant
  • Food and Beverage Attendant
  • Function Attendant
  • Restaurant Manager
  • Waiter

University Pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Our pathway partners include:

Wah Yudi

Diploma of Hospitality

I love the teachers at TAFE Queensland because they are full of experience. They are very passionate about their industry and very caring. Because English is my second language it makes a difference. You really get the support you need at TAFE Queensland as well as lots of flexibility. I would totally recommend TAFE Queensland to people from all over the globe because it is the best.

Wah Yudi
Diploma of Hospitality
TAFE Queensland Brisbane

Apply now

Applying to TAFE Queensland International is easy. You can submit an application at any time, but get in early as positions are limited!
Before you apply, make sure that you check that you meet the specific academic and language requirements for your chosen course.
The application process

To support your application, please supply your supporting documents.
These include:

Read the student rules and refund policy.

Enrolment

If your application is successful, we will send you an Offer of Place letter. To accept it and secure your place in your chosen program, you will need to:

After you have accepted your Offer of Place, you will receive your Confirmation of Enrolment (CoE) and with your CoE you can apply for your student visa. You will need to arrange your student visa before you come to Australia.

Please note that International Orientation day is compulsory. Students must attend the International Orientation Day before commencing their studies with TAFE Queensland.

Orientation

At the beginning of each semester orientation events are hosted across TAFE Queensland locations.

TAFE Queensland recommends you arrive two weeks prior to your course start date to allow time to organise and settle into your accommodation and prepare for your studies.

International Orientation which is usually conducted the week before study commences will help answer many of your questions about studying with TAFE Queensland. This comprehensive orientation covers many important topics including

  • Living in Queensland and understanding our Australian culture

  • Accommodation

  • Banking

  • Transport

  • Student safety

  • Learning support

  • Overseas Student Health Cover (OSHC), insurance and medical needs

  • Student Support Services at TAFE Queensland Brisbane

Program specific orientations are also conducted one week prior to the start of study. This is an opportunity for you to meet your teachers and classmates, get to know your campus, and familiarise yourself with your study schedule.

International Orientation details are emailed to you prior to commencing your studies or they can be accessed via the Orientation Schedule.

Last updated on 21 March 2017

Talk to us

+61 7 3244 5100

Industry endorsed

University Pathways

Student satisfaction

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